How to Use or fix Flash audio & video on Chrome

The Adobe Flash plugin lets you hear and see Flash audio and video content on Chrome on your computer. 

Note: Adobe will stop supporting Flash at the end of 2020. Visit the Chrome blog to learn more about how Chrome will work with Flash until 2020.

Use or fix Flash audio & video on windows and Mac

Let sites play Flash videos, animations, and games

Only let Flash run on websites that you trust. Some websites might use Adobe Flash Player to harm your computer.

If you quit Chrome, your Flash settings won’t be saved. The next time you open Chrome, you’ll have to allow Flash again for any sites you added before.

1. When you visit a page you trust that has Flash content, click Click to enable Adobe Flash Player.
2. Click Allow.

The site needs Flash to work

If a website isn’t working, you might need to change your settings to allow Flash.

1. To the left of the web address, click Lock  or Info .
2. At the bottom, click Site Settings.
3. In the new tab, to the right of “Flash,” click the Down arrow   Allow.
4. Go back to the site and reload the page.

Change your Flash settings

Block all sites from using Flash

1. On your computer, open Chrome.
2. At the top right, click More   Settings.
3. Under “Privacy and security,” click Site settings.
4. Under “Content,” click Flash.
5. At the top, turn off Ask first.

Allow sites to run Flash

1. On your computer, open Chrome
2. At the top right, click More   Settings.
3. Under “Privacy and security,” click Site settings.
4. Under “Content,” click Flash.
5. At the top, turn off Block sites from running Flash (recommended).

Fix problems with Flash

If Flash isn’t working or you see the following error messages, try the troubleshooting steps below.

• Adobe Flash has been blocked because it’s out of date
• Couldn’t load plugin
• The following plugins were blocked on this page 
• This plugin is not supported
• A plug-in (Shockwave Flash) isn’t responding

Step 1: Turn on Flash

Only allow Flash to run on websites that you trust. 

1. On your computer, open Chrome.
2. Go to the site with the video or game. 
3. To the left of the web address, click Lock  or Info .
4. At the bottom, click Site Settings.
5. In the new tab, to the right of “Flash,” click the Down arrow   Allow.
6. Go back to the site and reload the page.

Step 2: Update Flash

1. On your computer, open Chrome.
2. In the address bar at the top, enter chrome://components and press Enter.
3. Look for “Adobe Flash Player.”
4. Click Check for update.
5. If you see “Component not updated” or “Component updated,” you’re on the latest version.
6. Go back to the page with the Flash content. If it doesn’t open automatically, at the top left, click Reload .

Step 3: Update Chrome

1. On your computer, open Chrome.
2. At the top right, click More .
3. Click Update Google Chrome. If you don’t see this button, you’re on the latest version.
4. Click Relaunch.

Having problems updating Chrome? Learn how to fix Chrome update problems.

Step 4: Reinstall Flash

Make sure that you only install Flash from Adobe’s website.

1. On your computer, open Chrome.
2. Go to adobe.com/go/chrome.
3. Under “Step 1,” select your computer’s operating system.
4. Under “Step 2,” choose the option that lists “PPAPI.”
5. Click Download now, and follow the steps to install Flash.

Google Chrome – Play Flash audio, video, and other content.

The Adobe Flash plugin lets you hear and see Flash audio and video content on Chrome on your computer. If you’re using a mobile device, Flash won’t work on Chrome.

By default, Chrome asks if you want to run Adobe Flash when you visit a page that has it. Click to see the Flash content.

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Let Flash videos, animations, and games play automatically

1. On your computer, open Chrome.
2. At the top right, click More   Settings.
3. At the bottom, click Show advanced settings.
4. Under “Privacy,” click Content settings.
5. Find the “Flash” section.
6. If you trust the websites you visit and want videos, animations, and games to be playable automatically, choose Allow sites to run Flash.

To allow Flash for only certain websites, click Manage exceptions. Enter a website, and set its behavior to “Allow.” 

Block Flash videos, animations, and games from playing

1. On your computer, open Chrome.
2. At the top right, click More   Settings.
3. At the bottom, click Show advanced settings.
4. Under “Privacy,” click Content settings.
5. Find the “Flash” section.
6. If you don’t want Flash content to be playable, choose Block sites from running Flash.

Fix problems with FlashError: “Adobe Flash has been blocked because it is out of date” or “Couldn’t load plugin”
Flash isn’t supported on Chrome for Android devices, iPhones, iPads, and other mobile devices. If you see these error messages on your computer, try these steps.

Error: “The following plugin has crashed” or you see the plugin icon.
1. If Adobe Flash doesn’t restart automatically, force it to close: a. At the top right, click More .

b. Click More Tools > Task Manager.

c. Select “Plugin: Shockwave Flash.”

d. Click End process.

2. At the top left, click Reload .

Error: “The following plugins were blocked on this page”
Chrome automatically blocks some content. By default, Chrome won’t play Flash content if the plugin is out-of-date or the content isn’t central to the website. .To fix the issue, try these steps.

If you don’t see Flash settings

If you’re using a work or school device, the organization might not let you change Flash settings. Ask the administrator to assist with an updates/changes that you need to make to Flash. 

if you’re using an iPhone or iPad or an android device Flash won’t work on Chrome.

For more information, please visit the Google Support website.