Jumia Kenya Contacts : Jumia is Kenya’s leading online shopping destination, allowing you to shop amongst the widest assortment of high quality products at affordable prices and have them delivered to your home or office anywhere in Kenya. Jumia Online Kenya Contacts marketplace have different sellers selling on their website. If an item is faulty, the customer returns the item to Jumia and they in-turn return it to the seller and organize for the replacement.
Jumia Online Kenya Contacts
Jumia offer you the option to pay cash on delivery, mobile money transfer, online banking and credit card. Their customer care service are always at hand to ensure a stress-free shopping experience for you, fast next-day delivery with free returns and exchanges within 7 days. Jumia are constantly launching new categories and products at unbeatable prices.
Jumia Kenya is the largest online shopping store in Kenya displaying hundreds of products and amazing daily deals and discounts. Jumia Online Kenya is the Kenyan equivalent of the famous and very successful Amazon platform.
Items that are of high value the items are provided with extra security. Jumia Online Kenya has a partnership with Aramex and customers can order online and pick from any Aramex center across Kenya. If a buyer lacks a P.O BOX Address the customer can give the address to a familiar center, School, Police Station, or give a desired place from where they can collect the delivery.
Jumia Kenya Contacts – Jumia Online Shopping
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Jumia Kenya Contacts
Tel: 0700 000 990, 0711 011 011
Operating Hours: Mon-Fri, 8am-8pm; Sat-Sun, 9am-3:00pm; Public Holidays, 9am-3:00pm.
Email: customercare@jumia.co.ke
Jumia Kenya Branches – Pick up Stations Locations
| NO | CITY | REGION | NAME OF PICK UP STATION | LOCATION |
|---|---|---|---|---|
| 1 | Westlands | Nairobi | Jumia Kaka House Westlands Pickup | Kaka house, 3rd Floor, Westlands |
| 2 | CBD | Nairobi | Jumia Kampus Mall CBD Pickup | Ground Floor, Kampus Mall, Along University way |
| 3 | Likoni | Mombasa | Jumia Pearls Arcade Mombasa Pickup | Pearls Arcade 2 (Opposite Likoni Towers), Nyerere Rd, Likoni, Mombasa |
| 4 | Kisumu Central | Kisumu | Jumia G4S Awori House Kisumu Pickup | G4S Awori House, Ground Floor, Bank Street |
| 5 | Eldoret | Uasin Gishu | Jumia G4S Building Eldoret Pickup | G4S Building next to Paul’s Bakery, Uganda road |
| 6 | Nakuru Town East | Nakuru | Jumia G4S Office Nakuru Pickup | G4S office Wabcom House, Junction of Government and Mudavadi roads |
| 7 | Kisumu West | Kisumu | Aramex Kisumu | Tuffoam Mall Along Kenyatta Highway, Ground Floor |
| 8 | Mvita | Mombasa | Aramex Sheetal Plaza Ganjoni | Kisumu Road and Sauti ya Kenya Rd, Off Moi Avenue Near Uhuru Gardens |
| 9 | Kasarani | Nairobi | ARAMEX TRM | TRM mall On Thika road |
| 10 | Mavoko | Machakos | POSTA ATHI RIVER | Along Athi River Road – Opposite Jerusalem Cafe |
| 11 | Kisauni | Mombasa | POSTA Bamburi | Malindi Rd, near Sarova Whitesands |
| 12 | Soy | Uasin Gishu | POSTA BARATON UNIVERSITY | Baraton University |
| 13 | Bomet Central | Bomet | POSTA BOMET | opposite Cooperative Bank |
| 14 | Kanduyi | Bungoma | POSTA BUNGOMA | Moi Avenue |
| 15 | Makadara | Nairobi | POSTA BURU BURU | buru buru shopping center along mumias road and oldonyo sabuk road |
| 16 | Teso South | Busia | POSTA BUSIA | kisumu road behind the Governors office opposite Equity bank |
| 17 | Chuka | Tharaka-Nithi | POSTA CHUKA | Along Chuka – Kaagwa Road, Chuka Town |
| 18 | Central Business District | Nairobi | POSTA CITY SQUARE | Haile Selaisse Avenue, Opposite Central Bank, Nairobi |
| 19 | Embakasi North | Nairobi | POSTA DANDORA | Dandora Estate Phase III, Near Stage 41 |
| 20 | Mavoko | Machakos | POSTA DAYSTAR | Off Mombasa Road Highway Inside Daystar University |
| 21 | Embakasi East | Nairobi | POSTA EMBAKASI | Embakasi Village, On the way to Nyayo Estate, St. Bakita Catholic Church |
| 22 | Manyatta | Embu | POSTA EMBU | Opposite Embu County Government Headquarter along Meru/Embu Road. |
| 23 | Garissa Township | Garissa | POSTA GARISSA | Posta Road Opposite Hiddig Hotel. |
| 24 | Gilgil | Nakuru | POSTA GILGIL | Opposite Sala Club, Gilgil, Kenya |
| 25 | Homa Bay Town | Homa Bay | Posta Homabay | Posta road off homabay road |
| 26 | Isiolo North | Isiolo | POSTA ISIOLO | Adjacent To County Government Headquarter, Isiolo Town |
| 27 | Embakasi East | Nairobi | POSTA JKIA | Inside JKIA – Use Entrance to Kenchic Restaurant |
| 28 | Juja | Kiambu | POSTA JUJA-KALIMONI | Dos office off JKUAT entry |
| 29 | Rongai | Nakuru | POSTA KABARAK | Moi High School Kabarak |
| 30 | Kajiado Central | Kajiado | POSTA KAJIADO | Namanga Road – Near Magadi Railways,Kajiado |
| 31 | Mumias East | Kakamega | POSTA KAKAMEGA | Off Mumias Road,Cannon Awori Street |
| 32 | Westlands | Nairobi | POSTA KANGEMI | Kangemi Shopping Centre, Along Waiyaki Way opposite the flyover to Loresho |
| 33 | Kangundo | Machakos | POSTA KANGUNDO | along Kangundo road, Kangundo shoping centre |
| 34 | Mathira | Nyeri | Posta Karatina | Next to Mathai Super Market |
| 35 | Langata | Nairobi | POSTA KAREN | At the big Square Building, Next To Chandarana Supermarket, Opposite Karan Provisial Store |
| 36 | Embakasi Central | Nairobi | POSTA KAYOLE | On Spine Road, Opposite Naivas Supermarket,Kayole |
| 37 | Kibra | Nairobi | POSTA KENYATTA NATIONAL HOSPITAL | Inside Kenyatta National Hospital |
| 38 | Ainamoi | Kericho | Posta Kericho | Posta Plaza Nairobi road |
| 39 | Kirinyaga Central | Kirinyaga | POSTA KERUGOYA | Behind KCB, Near Open Air Market, Kerugoya Town |
| 40 | Kiambu | Kiambu | POSTA KIAMBU | On Kiambu Road, Next to Kiambu Gove |
| 41 | Kikuyu | Kiambu | POSTA Kikuyu | Along nderi road opposite KWFT |
| 42 | Kilifi North | Kilifi | Posta Kilifi | Posta Building, Next To Water Gate Hotel, Biashara Street, Off Bofa Road |
| 43 | Othaya | Nyeri | POSTA KIRIANI | At the Junction along Othaya Maragua Road, Kiriani Town |
| 44 | Bonchari | Kisii | Posta Kisii | Post office along B3 road, Kisii town next to Orange house |
| 45 | Saboti | Trans-Nzoia | POSTA KITALE | Post Office Rd |
| 46 | Kitui Central | Kitui | POSTA KITUI | Hospital Road Opposite Catholic Church |
| 47 | Lamu East | Lamu | POSTA Lamu | Boat Stage, Kenyatta Rd |
| 48 | Limuru | Kiambu | POSTA LIMURU | Limuru Tigoni Rd. Next to Limuru Farmers Co-op Society. |
| 49 | Machakos Town | Machakos | Posta Machakos | Along mbolu Malu Road |
| 50 | Malindi | Kilifi | POSTA Malindi | Opposite Stanchart Arcade and opposite to Nakumatt B8 Malindi |
| 51 | Maragwa | Muranga | POSTA MARAGUA | Along Maragua District Hospital Road, Maragua |
| 52 | Kisumu West | Kisumu | POSTA MASENO | Near Maseno Boda Boda Office, Off Maseno Kisumu Road |
| 53 | Igembe South | Meru | POSTA MAUA | Maua Town |
| 54 | Langata | Nairobi | POSTA Mbagathi | Inside MultiMedia University |
| 55 | North Imenti | Meru | POSTA MERU | Opposite Government Headquarter, Meru |
| 56 | Soy | Uasin Gishu | POSTA MOI UNIVERSITY | Moi University, Main Campus Kesses |
| 57 | Kilifi North | Kilifi | POSTA MTWAPA | Opposite Jesus Celebration Center, Malindi Rd |
| 58 | Mumias West | Kakamega | POSTA MUMIAS | Off Mumias Road,Cannon Awori Street |
| 59 | Kiharu | Muranga | Posta Muranga | Muranga Town (former Fort Hall) |
| 60 | Naivasha | Nakuru | POSTA NAIVASHA | Near Naivasha Central Building |
| 61 | Kajiado Central | Kajiado | POSTA NAMANGA | Along Namanga Road – Near Border Point |
| 62 | Laikipia East | Laikipia | POSTA NANYUKI | Opposite Nanyuki Law Court, Nanyuki Town |
| 63 | Narok North | Narok | POSTA NAROK | Ground Floor, Next to Mwalimu Plaza, Narok – Nairobi Road |
| 64 | Kajiado North | Kajiado | POSTA NGONG HILLS | Masaai Spring Building,Next to Cooporative Bank |
| 65 | Njoro | Nakuru | POSTA NJORO | Njoro town next to the main bus stage |
| 66 | Laikipia West | Laikipia | POSTA Nyahururu | Nakuru -Subukia Road, Opposite Barclays Bank and next to Kenya Commercial Bank |
| 67 | Nyali | Mombasa | POSTA NYALI | Nyoka Rd and Nyati Rd near Ganesh Temple |
| 68 | Nyeri Town | Nyeri | Posta Nyeri | Ground Floor, Posta Building, Kimathi Way |
| 69 | Nyeri Town | Nyeri | POSTA NYERI OPP STANDARD CHARTERED | Opposite Standard Chartered Bank along Kenyatta Road, Nyeri Town |
| 70 | Kasarani | Nairobi | POSTA RUAI | Nairobi-Kangundo road,Near Equity bank |
| 71 | Kasarani | Nairobi | POSTA RUAI NAIROBI KANGUNDO RD | Along Nairobi Kangundo Road – Opposite Kamulu Stage |
| 72 | Alego Usonga | Siaya | POSTA SIAYA | Opposite Kenya commercial Bank |
| 73 | Sotik | Bomet | POSTA SOTIK | Chemagel Next to Police Station |
| 74 | Suna East | Migori | POSTA SUNA MIGORI | Posta House along Kisii-Sirare Road, Opposite Kenya Women Finance Bank |
| 75 | Kangundo | Machakos | POSTA TALA | Tala off Kangundo rd |
| 76 | Taveta | Taita-Taveta | POSTA TAVETA | along Taveta – Tanzania border road |
| 77 | Thika Town | Kiambu | POSTA THIKA | Telcom Building, Uhuru St Next To KCB |
| 78 | Langata | Nairobi | POSTA UHURU GARDENS | Kitengela Road-Opposite Onyonka Estate,Langata |
| 79 | Msambweni | Kwale | POSTA UKUNDA | Ukunda-Ramisi Rd |
| 80 | Westlands | Nairobi | POSTA VILLAGE MARKET | Village Market |
| 81 | Voi | Taita-Taveta | POSTA VOI | Biazzar street next to Anand Supermarket |
| 82 | Webuye West | Bungoma | POSTA WEBUYE | Off Webuye – Bungoma Highway Near Webuye Police Station |
Jumia Market Kenya
Jumia Deals is a classifieds website where you can post your ad for free with a simple click. Discover what individuals and professionals from all over Kenya are selling, from used cars to furniture, real estate, jobs, mobile phones, or other used items, you can find everything you need
Jumia Kenya App
You can now download a mobile application on iOS and Android.
Jumia Jobs Kenya
If you’re looking for a new job or challenge and think you have what it takes to work for Kenya’s largest online shopping email: joinus-kenya@jumia.com
Jumia Travel
Jumia Travel (formerly Jovago) is the hotel booking service of Jumia. Jumia aims at creating a connected digital Africa to improve people’s lives on the continent thanks to the Internet. Jumia Travel was founded in 2013 by Jumia and is backed by MTN, Rocket Internet, Millicom, Orange, Axa and financial partners. Jumia is present in almost every African country with more than 3,500 employees. Some of its companies alongside Jumia include Jumia Market (formerly Kaymu), Jumia Travel (formerly Jovago), Jumia Food (formerly Hellofood), Jumia House (formerly Lamudi), Jumia Deals (formerly Vendito), Jumia Jobs (formerly Everjobs), and Jumia Car (formerly Carmudi), Zando and Lendico.
Jumia Customer Care Kenya
Phone: 0700 000 990, 0711 011 011
Email: customercare@jumia.co.ke
Twitter: https://twitter.com/jumiakenya
Jumia Houses Kenya
Jumia House helps people in the property market find their ideal home, land or commercial property. Our goal is to empower consumers with the most thorough information in the market and get them in contact with the agents. We aim to have our listings give you as much information about the property as possible.
Jumia Kenya Login
Jumia Food Kenya
Jumia Food Kenya has partnered with Sodexo Group – a global leader in employee benefits and reward scheme to offer employers a seamless mobile solution dubbed M-Kula. umia Food Kenya is currently the leading food delivery service provider in Nairobi with a listing of over 181 of best restaurants in Nairobi and Mombasa including all kinds of cuisines : Fast Food, Kenyan Food, Chinese Food and others. Jumia Food is also present in Nigeria, Morocco, Tanzania and 7 other African countries.
