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KCB Bank Group has the highest number of branches across East Africa, with over 250 branches. KCB Group is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya – incorporated with effect from January 1, 2016 – and all KCB’s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It also owns KCB Insurance Agency, KCB Capital, KCB Foundation, National Bank of Kenya and all associate companies. Kenya Commercial Bank location Details and Branch codes
The holding company was set up to among other things to enhance the Group’s capacity to access unrestricted capital and also enable investment in new ventures outside banking regulations, achieve operational and strategic autonomy for the Group’s operating entities and enhance corporate governance across the Group and oversight in management of subsidiaries. Related documentation: Group Name Change, Name Change Certificate, KCB Advise on Non-Operating Holding Company, KCB Group Structure, Kenya Gazette Notice.
Kenya has 192 Branches across its 47 counties which can be easily located Kenya Commercial Bank location Details and Branch codes
What services can I access at KCB branches?
- Account opening – Mobile & Internet banking
- Cash & Cheque deposits
- Loan applications for personal and business banking
- Financial Advice on Investments
- Corporate Banking
- Enquiries, feedback and issues resolving from the Customer service team.
- Money transfer services – Western Union, Money Gram & RIA
- Forex services and many more
KCB has other specialized branches which offer custom services, these include;
- KCB Mortgages Centers:
- The Property Center – (Aga Khan walk, CBD Nairobi)
- Mortgage Center – Garden Plaza (Moi Avenue, Nairobi)
- Mortgage Center – Haile Selasie (Haile Selasie, Nairobi)
- Mortgage Center – Salama House (Mama Ngina Street, Nairobi)
- Mortgage Center – Sarit Centre (Sarit Centre Mall, Nairobi)
- Mortgage Center – Mombasa
- Mortgage Center – Kisumu
- Mortgage Center – Nakuru
- KCB Sahl Banking:
- KCB Kimathi, Kimathi Hse
- Eastleigh, Grand Royal Hotel
- Wajir
- KCB Advantage Banking:
- KCB Moi Avenue Advantage Centre – Kencom House, Aga Khan walk
- KCB Gateway Advantage Centre – Gateway Park, Mombasa Road, Nairobi
- KCB Eastleigh Advantage Centre – Grand Royal Hotel, Eastleigh, Nairobi
- KCB Kisumu Main Advantage Centre – Kisumu
- KCB University way Advantage Centre – Anniversary towers, Nairobi CBD
- KCB Treasury Square Advantage Centre – Mombasa, Coast
- KCB Nyali Advantage Centre – Nyali, Coast
- KCB Kipande Advantage Centre – Kipande House, Nairobi CBD
- KCB Karen Advantage Centre – Karen Shopping Centre, Nairobi
- KCB Village Market Advantage Centre – Village Market Mall, Nairobi
- KCB Westgate Advantage Centre – Westgate Mall, Nairobi
- KCB Platinum Banking:
- KCB Platinum Riverside Branch – Riverside delta, off Riverside Drive, Nairobi
- KCB Platinum Upperhill Branch – KCB Towers, Upperhill, Nairobi
KCB branch codes
| BRANCH NAME | BRANCH CODE |
|---|---|
| Eastleigh | 91 |
| CPC | 92 |
| Head Office | 94 |
| Wote | 95 |
| Head Office Finance | 96 |
| Moi Avenue Nairobi | 100 |
| Kipande House | 101 |
| Treasury Sq Mombasa | 102 |
| Nakuru | 103 |
| Kicc | 104 |
| Kisumu | 105 |
| Kericho | 106 |
| Tom Mboya | 107 |
| Thika | 108 |
| Eldoret | 109 |
| Kakamega | 110 |
| Kilindini Mombasa | 111 |
| Nyeri | 112 |
| Industrial Area Nairobi | 113 |
| River Road | 114 |
| Muranga | 115 |
| Embu | 116 |
| Kangema | 117 |
| Kiambu | 119 |
| Karatina | 120 |
| Siaya | 121 |
| Nyahururu | 122 |
| Meru | 123 |
| Mumias | 124 |
| Nanyuki | 125 |
| Moyale | 127 |
| Kikuyu | 129 |
| Tala | 130 |
| Kajiado | 131 |
| Custody services | 133 |
| Matuu | 134 |
| Kitui | 135 |
| Mvita | 136 |
| Jogoo Rd Nairobi | 137 |
| Card Centre | 139 |
| Marsabit | 140 |
| Sarit Centre | 141 |
| Loitokitok | 142 |
| Nandi Hills | 143 |
| Lodwar | 144 |
| Un Gigiri | 145 |
| Hola | 146 |
| Ruiru | 147 |
| Mwingi | 148 |
| Kitale | 149 |
| Mandera | 150 |
| Kapenguria | 151 |
| Kabarnet | 152 |
| Wajir | 153 |
| Maralal | 154 |
| Limuru | 155 |
| Ukunda | 157 |
| Iten | 158 |
| Gilgil | 159 |
| Ongata Rongai | 161 |
| Kitengela | 162 |
| Eldama Ravine | 163 |
| Kibwezi | 164 |
| Kapsabet | 166 |
| University Way | 167 |
| Eldoret West | 168 |
| Garissa | 169 |
| Lamu | 173 |
| Kilifi | 174 |
| Milimani | 175 |
| Nyamira | 176 |
| Mukuruweini | 177 |
| Village Market | 180 |
| Bomet | 181 |
| Mbale | 183 |
| Narok | 184 |
| Othaya | 185 |
| Voi | 186 |
| Webuye | 188 |
| Sotik | 189 |
| Naivasha | 190 |
| Kisii | 191 |
| Migori | 192 |
| Githunguri | 193 |
| Machakos | 194 |
| Kerugoya | 195 |
| Chuka | 196 |
| Bungoma | 197 |
| Wundanyi | 198 |
| Malindi | 199 |
| Capital Hill | 201 |
| Karen | 202 |
| Lokichogio | 203 |
| Gateway Msa Road | 204 |
| Buruburu | 205 |
| Chogoria | 206 |
| Kangare | 207 |
| Kianyaga | 208 |
| Nkubu | 209 |
| Ol Kalou | 210 |
| Makuyu | 211 |
| Mwea | 212 |
| Njambini | 213 |
| Gatundu | 214 |
| Emali | 215 |
| Isiolo | 216 |
| Flamingo | 217 |
| Njoro | 218 |
| Mutomo | 219 |
| Mariakani | 220 |
| Mpeketoni | 221 |
| Mtitu Andei | 222 |
| Mtwapa | 223 |
| Taveta | 224 |
| Kengeleni | 225 |
| Garsen | 226 |
| Watamu | 227 |
| Bondo | 228 |
| Busia | 229 |
| Homa Bay | 230 |
| Kapsowar | 231 |
| Kehancha | 232 |
| Keroka | 233 |
| Kilgoris | 234 |
| Kimilili | 235 |
| Litein | 236 |
| Londiani Branch | 237 |
| Luanda | 238 |
| Malaba | 239 |
| Muhoroni | 240 |
| Oyugis | 241 |
| Ugunja | 242 |
| United Mall | 243 |
| Serem | 244 |
| Sondu | 245 |
| Kisumu West | 246 |
| Marigat | 247 |
| Mois Bridge | 248 |
| Mashariki | 249 |
| Naro Moro | 250 |
| Kiriaini | 251 |
| Egerton University | 252 |
| Maua | 253 |
| Kawangare | 254 |
| Kimathi | 255 |
| Namanga | 256 |
| Gikomba | 257 |
| Kwale | 258 |
| Prestige Plaza | 259 |
| Kariobangi | 260 |
| Biashara Street | 263 |
| Ngara | 266 |
| Kyuso | 267 |
| Masii | 270 |
| Menengai Crater | 271 |
| Town Centre | 272 |
| Makindu | 278 |
| Rongo | 283 |
| Isibania | 284 |
| Kiserian | 285 |
| Mwembe Tayari | 286 |
| Kisauni | 287 |
| Haile Selassie | 288 |
| Salama House Mortgage Centre | 289 |
| Garden Plaza | 290 |
| Sarit Centre Mortgage Centre | 291 |
| Cpc Bulk Corporate Cheques | 292 |
| Trade Services | 293 |
| Nairobi High Court | 295 |
| Mombasa High Court | 296 |
| Kisumu Airport | 297 |
| Port Victoria | 298 |
| Moi International Airport | 299 |
| Nyali | 300 |
| Westgate Advantage | 301 |
| Diaspora | 302 |
| Kisii West | 303 |
| Mbita | 304 |
| Sori | 305 |
| Hurlingham | 306 |
| Kibera | 307 |
| Thika Road Mall Branch | 308 |
| Kasarani Branch | 309 |
| Maasai Mara | 310 |
| Kabartonjo | 311 |
| Eldoret East | 312 |
| Kikim | 313 |
| JKUAT | 314 |
| Changamwe | 315 |
| Makongeni | 316 |
| Syokimau | 317 |
| Moi Referral Hospital | 318 |
| Kitale Advantage | 319 |
| Lavington | 320 |
| ICD Kibarani | 321 |
| Riverside Advantage | 322 |
| Gigiri Square | 323 |
| Kayole | 324 |
| Garden City | 325 |
| JKIA | 326 |
| Makutano | 327 |
| Kericho East | 328 |
| Two Rivers | 329 |
| NextGen | 330 |
| Mogotio | 331 |
| Upperhill Platinum | 332 |
| BRANCH NAME | BRANCH CODE |
Stay connected to your money 24/7
The KCB Mobile App is the one-stop place for all banking and financial needs for KCB customers. Featuring a bold and modern visual design, it’s been carefully crafted to deliver a beautiful user experience.
The KCB Mobile App provides an easy and secure way to:
- Access your account, send money, withdraw cash, borrow and much more.
- Access to loans allowing customers to borrow loans on the fly.
- Ability to track your credit cards and prepaid cards.
- Access charts, graphs and budgets to help you visualize your spending.
The KCB Mobile App…more than just banking
KCB addresses
- KCB BIASHARABiashara StreetCustomer Care DeskEmail:biasharast@kcbgroup.comTel:(020)2213135/137/145Open:08.30am – 04.00pm Mon.to Friday 08.30am – 12.00 noon Saturdays
- KCB BURU BURUSunview Plaza, Bumbani RoadCustomer Care DeskEmail:buruburu@kcbgroup.comTel:Wireless:020-8069514
020-8069516Open:08.30am – 04.00pm Mon.to Friday 08.30am – 12.00 noon Saturdays - KCB CAPITAL HILLNHIF Building, Upper HillCustomer Care DeskEmail:capitalhill@kcbgroup.comTel:(020)2737103/2720207/0202720208Open:08.30am – 04.00pm Mon.to Friday 08.30am – 12.00 noon Saturdays
- KCB EASTLEIGHGrand Royal Hotel, General WaruingeCustomer Care DeskEmail:eastleigh@kcbgroup.comTel:Mobile: 0712997817
0723970440Open:08.30am – 04.00pm Mon.to Friday 08.30am – 12.00 noon Saturdays - KCB GARDEN PLAZA MORTGAGE CENTREUfundi Co-op Plaza – Moi AvenueCustomer Care DeskEmail:gardenplaza@kcbgroup.comTel:(020) 2240632 / 0711719572Open:08.30am – 04.00pm Mon.to Friday 08.30am – 12.00 noon Saturdays
- KCB GATEWAYMombasa Rd,NairobiCustomer Care DeskEmail:gatewaybr@kcbgroup.comTel:703197290Open:08.30am – 04.00pm Mon.to Friday 08.30am – 12.00 noon Saturdays
- KCB GIKOMBACambodia Plaza Next to Family Bank,PumwaniCustomer Care DeskEmail:gikomba@kcbgroup.comTel:(020)2363174
2504652Open:08.30am – 04.00pm Mon.to Friday 08.30am – 12.00 noon Saturdays - KCB HAILE SELASSIE MORTGAGE CENTREKU PLAZA HAILESELASSIECustomer Care DeskEmail:haileselassiesavloan@kcbgroup.comTel:3313844/2220658Open:08.30am – 04.00pm Mon.to Friday 08.30am – 12.00 noon Saturdays
- KCB HURLINGHAM BRANCHPriory Place Building, Hurligham, Argwings Kodhek Road.Customer Care DeskEmail:Hurlingam@kcbgroup.comTel:020 – 2589030Open:08.30am – 04.00pm Mon.to Friday 08.30am – 12.00 noon Saturdays
- KCB INDUSTRIAL AREAEnterprise Building, Enterprise RoadCustomer Care DeskEmail:industrialarea@kcbgroup.comTel:020557859Open:08.30am – 04.00pm Mon.to Friday 08.30am – 12.00 noon Saturdays
- KCB JOGOO ROADKCB Building Jogoo RdCustomer Care DeskEmail:jogoord@kcbgroup.comTel:(020)2382627/0202654559/0711215531Open:08.30am – 04.00pm Mon.to Friday 08.30am – 12.00 noon Saturdays
- KCB KAJIADOKajiadoCustomer Care DeskEmail:Kajiado@kcbgroup.comTel:2.54706E+11Open:08.30am – 04.00pm Mon.to Friday 08.30am – 12.00 noon Saturdays
- KCB KARENKarenCustomer Care DeskEmail:karen@kcbgroup.comTel:(020)3882785/2573627/2573628/2177498Open:08.30am – 04.00pm Mon.to Friday 08.30am – 12.00 noon Saturdays
- KCB KARIOBANGIOuter Ring RdCustomer Care DeskEmail:kariobangi@kcbgroup.comTel:0771301579Open:08.30am – 04.00pm Mon.to Friday 08.30am – 12.00 noon Saturdays
- KCB KASARANIPazuri Place, Next To Naivas Supermarket – Kasarani.Customer Care DeskEmail:kasarani@kcbgroup.comTel:020-2596141Open:08.30am – 04.00pm Mon.to Friday 08.30am – 12.00 noon Saturdays
- KCB KIAMBUKiambuCustomer Care DeskEmail:kiambu@kcbgroup.comTel:(066)22314/5
22746Open:08.30am – 04.00pm Mon.to Friday 08.30am – 12.00 noon Saturdays - KCB KIBERAJamii Villas, Kibera drive, Ayany Estate, Kibera.Customer Care DeskEmail:kibera@kcbgroup.comTel:020 – 2589017Open:08.30am – 04.00pm Mon.to Friday 08.30am – 12.00 noon Saturdays
- KCB KICCKICC, NairobiCustomer Care DeskEmail:KICC@kcbgroup.comTel:(020)246068
214878Open:08.30am – 04.00pm Mon.to Friday 08.30am – 12.00 noon Saturdays - KCB KIKUYUKikuyuCustomer Care DeskEmail:kikuyu@kcbgroup.comTel:Open:08.30am – 04.00pm Mon.to Friday 08.30am – 12.00 noon Saturdays
- KCB KIMATHI STREETKimathi House, Kimathi Street, NairobiCustomer Care DeskEmail:kimathi@kcbgroup.comTel:(020)2213149/57/82/83Open:08.30am – 04.00pm Mon.to Friday 08.30am – 12.00 noon Saturdays
- KCB KIPANDE HOUSEKenyatta AvenueCustomer Care DeskEmail:kipandehouse@kcbgroup.comTel:(020)3340161
3340186
3341031Open:08.30am – 04.00pm Mon.to Friday 08.30am – 12.00 noon Saturdays - KCB KISERIANKiserianCustomer Care DeskEmail:kiseria@kcbgroup.comTel:(020)2485916
24599585
8072210Open:08.30am – 04.00pm Mon.to Friday 08.30am – 12.00 noon Saturdays - KCB KITENGELAKitengelaCustomer Care DeskEmail:kitengela@kcbgroup.comTel:Open:08.30am – 04.00pm Mon.to Friday 08.30am – 12.00 noon Saturdays
- KCB LIMURULimuruCustomer Care DeskEmail:limuru@kcbgroup.comTel:(020)2103511
2103512Open:08.30am – 04.00pm Mon.to Friday 08.30am – 12.00 noon Saturdays - KCB LODWARLodwarCustomer Care DeskEmail:lodwar@kcbgroup.comTel:(054)2221082
221083 Mobile: 0700881391Open:08.30am – 04.00pm Mon.to Friday 08.30am – 12.00 noon Saturdays - KCB LOKICHOGGIOLokichogioCustomer Care DeskEmail:lokichogio@kcbgroup.comTel:0721201936/0716646220Open:08.30am – 04.00pm Mon.to Friday 08.30am – 12.00 noon Saturdays
- KCB MANDERAManderaCustomer Care DeskEmail:mandera@kcbgroup.comTel:(046)52034
52214
52112 Mobile:0734989343Open:08.30am – 04.00pm Mon.to Friday 08.30am – 12.00 noon Saturdays - KCB MARSABITMarsabit off Moyale RdCustomer Care DeskEmail:marsabit@kcbgroup.comTel:(069)2102048
2102088Open:08.30am – 04.00pm Mon.to Friday 08.30am – 12.00 noon Saturdays - KCB MASHARIKIViwandaniCustomer Care DeskEmail:mashariki@kcbgroup.comTel:(020)553577
553608
553609
0715878600Open:08.30am – 04.00pm Mon.to Friday 08.30am – 12.00 noon Saturdays - KCB MILIMANINSSFComplex Building NairobiCustomer Care DeskEmail:milimani@kcbgroup.comTel:(020)2719433
2719434
2729956
2719470
2718015Open:08.30am – 04.00pm Mon.to Friday 08.30am – 12.00 noon Saturdays - KCB MOI AVENUEKencom Hse NairobiCustomer Care DeskEmail:mgrops-moiavenue@kcbgroup.comTel:+254711012155 +254203270155Open:08.30am – 04.00pm Mon.to Friday 08.30am – 12.00 noon Saturdays
- KCB MOYALEMoyaleCustomer Care DeskEmail:moyale@kcbgroup.comTel:714130554Open:08.30am – 04.00pm Mon.to Friday 08.30am – 12.00 noon Saturdays
- KCB NAIROBI HIGH COURTGround Floor Community, MilimaniCustomer Care DeskEmail:nairobihighcourt@kcbgroup.comTel:(020)2713860
(020)2713863
(020)2713902Open:08.30am – 05.00pm Mon.to Friday Saturdays – Closed - KCB NAMANGANamangaCustomer Care DeskEmail:namanga@kcbgroup.comTel:(020)2350292Open:08.30am – 04.00pm Mon.to Friday 08.30am – 12.00 noon Saturdays
- KCB NGARA Ngara Road, Enkei CentreCustomer Care DeskEmail:ngara@kcbgroup.comTel: (020)2609130
2609131Open:08.30am – 04.00pm Mon.to Friday 08.30am – 12.00 noon Saturdays - KCB ONGATA RONGAIOngata RongaiCustomer Care DeskEmail:Ongata@kcbgroup.comTel:719675373Open:08.30am – 04.00pm Mon.to Friday 08.30am – 12.00 noon Saturdays
- KCB PRESTIGE PLAZANgong RoadCustomer Care DeskEmail:prestige@kcbgroup.comTel:(020)3862392/3/4Open:08.30am – 04.00pm Mon.to Friday 08.30am – 12.00pm Saturdays
- KCB RIVER ROADRiver Road NairobiCustomer Care DeskEmail:riverroad@kcbgroup.comTel:247183/4
241008
219761
2225557Open:08.30am – 04.00pm Mon.to Friday 08.30am – 12.00 noon Saturdays - KCB SALAMA HOUSE MORTGAGE CENTRESalama Hse, Mama Ngina StreetCustomer Care DeskEmail:Salamahse@kcbgroup.comTel:(020) 2224056
2251378
3342189Open:08.30am – 04.00pm Mon.to Friday 08.30am – 12.00 noon Saturdays - KCB SARIT CENTREWestlands NairobiCustomer Care DeskEmail:saritcentre@kcbgroup.comTel:(020)3747576/7
3750759
3740107Open:08.30am – 04.00pm Mon.to Friday 08.30am – 12.00 noon Saturdays - KCB SARIT CENTRE MORTGAGE CENTREWestlands,NairobiCustomer Care DeskEmail:slsarit@kcbgroup.comTel:24449678/9
23751411
0724001332Open:08.30am – 04.00pm Mon.to Friday 08.30am – 12.00 noon Saturdays - KCB THIKA ROAD MALLThika Road Mall – Along Thika Road.Customer Care DeskEmail:thikardmall@kcbgroup.comTel:020-2652430 020-2403528 020-2403394Open:08.30am – 06.00pm Mon.to Friday 10.00am – 04.00pm Saturdays
- KCB TOM MBOYANairobiCustomer Care DeskEmail:tommboya@kcbgroup.comTel:Open:08.30am – 04.00pm Mon.to Friday 08.30am – 12.00 noon Saturdays
- KCB Gigiri SquareGigiri Square Building, Office Block BCustomer Care DeskEmail:gigirisquare@kcbgroup.comTel:+254774945218;Open:08.30am – 04.00pm Mon.to Friday 08.30am – 12.00 noon Saturdays
- KCB UNIVERSITY WAYAnniversary TowersCustomer Care DeskEmail:universityway@kcbgroup.comTel:0202213701
0202229227Open:08.30am – 04.00pm Mon.to Friday 08.30am – 12.00 noon Saturdays - KCB VILLAGE MARKET ADVANTAGE CENTREVillage MarketCustomer Care DeskEmail:villagemarket@kcbgroup.comTel:(020)7122003
7122012
7120483Open:Mon to Friday : 09.00am – 06.00pm Saturdays: 09.00am – 04.00pm - KCB WAJIRWajirCustomer Care DeskEmail:wajirbranch@kcbgroup.comTel:+254 (20) 3270000Open:08.30am – 04.00pm Mon.to Friday 08.30am – 12.00 noon Saturdays
- KCB WESTGATE ADVANTAGEWestgate Mall, WestlandsCustomer Care DeskEmail:westgate@kcbgroup.comTel:(020)2467096Open:08.30am – 08.00pm Mon.to Friday 08.30am – 8.00pm Saturdays
- KCB GARDEN CITY BRANCHGARDEN CITY MALL, 2ND FLOORCustomer Care DeskEmail:www.kcbgroup.comTel:0204401843
0204401842Open:08.30am – 04.00pm Mon.to Friday 08.30am – 12.00 noon Saturdays - KCB VILLAGE MARKET BRANCHVillage MarketCustomer Care DeskEmail:villagemarket@kcbgroup.comTel:(020)7122003
7122012
7120483Open:Mon to Friday : 09.00am – 06.00pm Saturdays 09.00am – 04.00pm - KCB UN GigiriUnep Compound, GigiriCustomer Care DeskEmail:ungigiri@kcbgroup.comTel:+254207622444; +254207622937Open:Mon – Fri: 8.30 AM – 4.00 PM Sat: Closed
- KCB Two Rivers BranchKitisuruCustomer Care DeskEmail:ccaretworivers@kcbgroup.comTel:0799981222Open:Mon – Fri 9:30am-5:00pm Sat 9:30am – 1:00pm
- KCB LavingtonLavington MallCustomer Care DeskEmail:lavington@kcbgroup.comTel:+254770686055; +254778011202Open:Mon – Fri: 8.30 AM – 4.00 PM Sat: 8.30AM – 12.00NOON
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