United Bank Limited (UBL) (یونائیٹڈ بینک لمیٹڈ) is a Pakistani multinational commercial bank which is a subsidiary of British company Bestway Group. It is based in Karachi, Pakistan. It is one of the largest banks in the Pakistani private sector, with over 1,400 branches across Pakistan, 19 branches overseas, and a customer base exceeding 4 million.
The bank has an asset base in excess of $15 billion, a global workforce of almost 13,000 people and a diversified client base covering a broad spectrum of segments and industries across the globe. UBL provides services in wholesale and retail banking through its network of branches and presence across 12 countries in four continents including the UAE, Bahrain, Qatar, Yemen, UK, Switzerland, China, Oman, US, Tanzania, Iran and Pakistan.
For the year 2020, UBL was designated domestic systemically important bank (D-SIB) by the State Bank of Pakistan.
History
Agha Hasan Abedi founded the bank in 1959 and under his leadership, it became the second largest bank in Pakistan. In 1974, the Government of Pakistan nationalized the bank. This, in turn, led to Agha Hasan Abedi founding the Bank of Credit and Commerce International.
In 2002, the Government of Pakistan sold 51 percent shares of the bank to a consortium of Abu Dhabi Group and Bestway. Also, the bank merged its operations in the UK with those belonging to National Bank of Pakistan to form United National Bank Limited. United Bank owns 55% of the joint-venture and National Bank of Pakistan owns the remainder.
In June 2014, the government sold-off its remaining 19.8 percent shares in the bank for $387 million ($310m of which was in foreign exchange).
In November 2018, UBL announced that it was voluntarily shutting down its New York City branch due to it being commercially nonviable to operate.
UBL POS terminals
United Bank Limited in an effort to increase its outreach in the market of Pakistan has done contract with Access Group to activate DigitalPass – POS terminals. DigitalPass is the part of Access Group and has a presence in over 200 cities and towns of the country serving the needs of different merchants. As per this contract, UBL will be provided provision of POS terminals by Access Group to relatively boost the presence of banking activities. It will also help in enhancing the bank’s outreach in terms of POS terminal based Network.
Being the largest bank in the private sector, UBL has over 1,390 branches nationwide and 18 branches outside Pakistan. It has a customer base of more than 4 million, leading the financial and banking services in the country.
Online banking
Map depicting worldwide operations of United Bank (Pakistan). Highlighted countries have branches, subsidiaries and/or representative offices of the bank. Pakistan is highlighted in dark green for reference.
Muhammad Shafiq khan The Ex-president of UBL thought it prudent to initiate UBL’s online banking. Through this facility, customers are able to access their account from more than 1200 branches located in 150 cities across Pakistan. Transactions such as Cash Deposit, Cheque Encashment, Stop Payment, Account Statement, Funds Transfer, Bill Payments are done online without the need to travel to the local branch.
Awards and honors
In May 2016, UBL was adjudged ‘Best Bank 2016’ at the first Pakistan Banking Awards held under the auspices of the Institute of Bankers Pakistan. The ‘Best Bank’ category recognizes a bank that has demonstrated the most significant contribution to national development and the most effective management of its resources including its employees, clients, franchise, community, and financials.
Also in 2016, JCR-VIS Credit Rating Company Limited (JCR-VIS) has upgraded the entity ratings of United Bank Limited (UBL) to ‘AAA/A-1+’ (Triple A/A-One Plus). The year also saw the UBL Facebook page exceeding 1 Million likes making it the first Pakistani bank to cross a million fans on Facebook. The achievement reinforces its reputation as a Progressive and Innovative bank.
UBL has become the only bank to win the Pakistan Stock Exchange (PSX) “Top Companies of the Year” Award for three consecutive years (2016-18). The awards for the three years, were presented at a ceremony held in Karachi recently. The Prime Minister of Pakistan, Mr. Imran Khan, who was the Chief Guest at the event, gave away the awards. Ms. Sima Kamil, former President and CEO UBL, received the awards from the Prime Minister Mr. Imran Khan, on behalf of the Bank.
Profitability
United Bank profit during 1HCY20 stood at Rs10.9 billion.
FinCEN
United Bank was named in FinCEN leak, published by Buzzfeed News and the International Consortium of Investigative Journalists (ICIJ). It had eight suspicious transactions flagged.
Contacts
For any information regarding our products, services or about the bank, please contact us at 4444 1314 (toll free within Qatar) or +971 600 533335 (from outside Qatar), 7 days of the week.
For any ATM/Card related issue please feel free to call our HOTLINE number 4488 2260
| Branch Name | Branch Address |
| Corniche Main Branch | Sh. Jasim Bin Jaber Al-Thani Building, Abdullah Bin Jassim Street, P.O. Box No.242, Doha – Qatar Phone +97444254425 |
| Salwa Road Branch | Qatar General Insurance Building, Salwa Road, Industrial Area, P.O. Box No.242, Doha – Qatar Phone +07444254466 |
For more information or to register your feedback, please call UBL Phone banking at
(+971) 600 533 335 or write to us at
contactubl@ublint.com , we will respond to you as soon as possible.
